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Locations and Hours

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Customer Care
Customer Care is a team of Council staff that is prepared to answer your questions.

GSNI Council Cookie Cupboards - hours and locations

  • Phone: 1-844-GSNI-4-ME (1-844-476-4463)
  • Email
  • Hours
    Monday - 9:00 a.m. - 7:00 p.m.
    Tuesday - 9:00 a.m. - 5:00 p.m.
    Wednesday - 11:00 a.m. - 7:00 p.m.
    Thursday - 9:00 a.m. - 7:00 p.m.
    Friday - 9:00 a.m. to 5:00 p.m.
    Saturday - 10:00 a.m - 1:00 p.m.

Store hours VARY by location. Please see the drop-down menu by location below.

Customer Care is the most expedient way for you to get answers to many of your questions; however, we recognize that on occasion, you might still need to meet with a member of our staff.  To ensure that staff has time dedicated to you and your schedule, staff will be available to meet with you by appointment. Appointments can be made by calling 1-844-GSNI-4-ME (1-844-476-4463).

Customer Care Concerns?

Do you have a concern with the Customer Service you are receiving? Contact Becky Staat, Director of Resource Centers, at customercareconcerns@girlscoutsni.org.


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Resource Centers and Girl Scout Express

Use the dropdown menus below to see the hours for each of our Resource Centers. 

Please note:  GSNI Council Cookie Cupboard hours may vary from regular Resource Center hours.  

Elgin Resource Center

12N124 Coombs Road
Elgin, Illinois 60124

  • Phone: 1-844-GSNI-4-ME (1-844-476-4463)
  • Fax: 847-741-5667
  • Hours:
    Monday - 9:00 a.m.-7:00 p.m.
    Tuesday - 9:00 a.m.-1:00 p.m., 1:30 p.m.-5:00 p.m.
    Wednesday - 11:00 a.m.-7:00 p.m.
    Thursday – 9:00 a.m.-1:00 p.m., 1:30 p.m.-5:00 p.m.
    Friday – 9:00 a.m.-1:00 p.m., 1:30 p.m.-5:00 p.m.
    1st Saturday of the month (Oct-May) - 10:00 a.m.-1:00 p.m.

  • Directions/Map

The Elgin Resource Center will be closed on the following days:

  • Thursday, November 23- Friday, November 24, 2017 - Thanksgiving
  • Wednesday, December 6, 2017 - Staff Meeting
  • Friday, December 15 - Closing at 1:00 pm - Holiday party
  • Friday, December 22, 2017- Monday, January 1, 2018 - Holiday Break
  • Tuesday, January 9- Wednesday, January 10, 2018 - Staff Training
  • Monday, January 15, 2018 - MLK Day
  • Monday, February 19, 2018 - President's Day
  • Friday, March 30, 2018 - Good Friday
  • Wednesday, May 23, 2018 - Staff Meeting
  • Monday, May 28, 2018 - Memorial Day
  • Wednesday, July 4, 2018 - Independence Day
  • Monday, September 3, 2018 - Labor Day
  • Wednesday, September 5, 2018 - Staff Meeting
Freeport Resource Center

5040 Business Route 20 West
Freeport, Illinois 61032

  • Phone: 1-844-GSNI-4-ME (1-844-476-4463)
  • Fax: 847-741-5667
  • Hours: 
    Monday - Closed
    Tuesday - 9:00 a.m.-1:00 p.m., 1:30 p.m.-5:00 p.m.
    Wednesday - 11:00 a.m.-3:00 p.m., 3:30 p.m.-7:00 p.m.
    Thursday - 11:00 a.m.-3:00 p.m., 3:30 p.m.-7:00 p.m.
    Friday - Closed
    3rd Saturday of the month (Nov & Mar) - 10:00 a.m.-1:00 p.m.

  • Directions/Map

The Freeport Resource Center will be closed on the following days:

  • Thursday, November 23- Friday, November 24, 2017 - Thanksgiving
  • Wednesday, December 6, 2017 - Staff Meeting
  • Friday, December 8 - Closing at 1:00 pm - Holiday party
  • Friday, December 22, 2017- Monday, January 1, 2018 - Holiday Break
  • Tuesday, January 9- Wednesday, January 10, 2018 - Staff Training
  • Monday, January 15, 2018 - MLK Day
  • Monday, February 19, 2018 - President's Day
  • Friday, March 30, 2018 - Good Friday
  • Wednesday, May 23, 2018 - Staff Meeting
  • Monday, May 28, 2018 - Memorial Day
  • Wednesday, July 4, 2018 - Independence Day
  • Monday, September 3, 2018 - Labor Day
  • Wednesday, September 5, 2018 - Staff Meeting
Rockford Resource Center

2820 McFarland Road 
Rockford, Illinois 61107

  • Phone: 1-844-GSNI-4-ME (1-844-476-4463)
  • Fax: 847-741-5667
  • Hours:
    Monday – 9:00 a.m.-1:30 p.m., 2:00 p.m.-5:00 p.m.
    Tuesday – 9:00 a.m.-1:30 p.m., 2:00 p.m.-5:00 p.m.
    Wednesday - 9:00 a.m.-1:30 p.m., 2:00 p.m.-5:00 p.m.
    4TH Wednesday of each month - 11:00 a.m.-5:00 p.m.
    Thursday - 9:00 a.m.-1:30 p.m., 2:00 p.m.-5:00 p.m.
    Friday - 9:00 a.m.-1:30 p.m., 2:00 p.m.-5:00 p.m.
    1st & 3rd Saturday of the month (Oct-May) – 10:00 a.m – 1:00 p.m.

    Directions/Map

The Rockford Resource Center will be closed on the following days:

  • Thursday, November 23-Friday, November 24, 2017 - Thanksgiving
  • Wednesday, December 6, 2017 - Staff Meeting
  • Friday, December 15 - Closing at 1:00 pm - Holiday party
  • Friday, December 22, 2017-Monday, January 1, 2018 - Holiday Break
  • Tuesday, January 9- Wednesday, January 10, 2018 - Staff Training
  • Monday, January 15, 2018 - MLK Day
  • Monday, February 19, 2018 - President's Day
  • Friday, March 30, 2018 - Good Friday
  • Wednesday, May 23, 2018 - Staff Meeting
  • Monday, May 28, 2018 - Memorial Day
  • Wednesday, July 4, 2018 - Independence Day
  • Monday, September 3, 2018 - Labor Day
  • Wednesday, September 5, 2018 - Staff Meeting
Sugar Grove Resource Center

200 New Bond Street
Sugar Grove, Illinois 60554

  • Phone: 1-844-GSNI-4-ME (1-844-476-4463)
  • Fax: 847-741-5667
  • Hours:
    Monday – 9:00 a.m.-1:30 p.m, 2:00 p.m.-5:00 p.m.
    Tuesday - 9:00 a.m.-1:30 p.m, 2:00 p.m.-5:00 p.m.
    Wednesday - 11:00 a.m.-7:00 p.m.
    Thursday - 11:00 a.m.-7:00 p.m.
    Friday: 9:00 a.m.-1:30 p.m, 2:00 p.m.-5:00 p.m.
    2nd Saturday of the month (Oct-May) 10:00 a.m.-1:00 p.m.

  • Directions/Map

The Sugar Grove Resource Center will be closed on the following days:

  • Thursday, November 23-Friday, November 24, 2017 - Thanksgiving
  • Wednesday, December 6, 2017 - Staff Meeting
  • Friday, December 8 - Closing at 1:00 pm - Holiday party
  • Friday, December 22, 2017-Monday, January 1, 2018 - Holiday Break
  • Tuesday, January 9-Wednesday, January 10, 2018 - Staff Training
  • Monday, January 15, 2018 - MLK Day
  • Monday, February 19, 2018 - President's Day
  • Friday, March 30, 2018 - Good Friday
  • Wednesday, May 23, 2018 - Staff Meeting
  • Monday, May 28, 2018 - Memorial Day
  • Wednesday, July 4, 2018 - Independence Day
  • Monday, September 3, 2018 - Labor Day
  • Wednesday, September 5, 2018 - Staff Meeting
Rock Falls Resource Center

229 First Avenue Ste. 1
Rock Falls, IL 61071

  • Phone: 1-844-GSNI-4-ME (1-844-476-4463)
  • Hours: 
    Monday – 9:00 a.m.-11:30 a.m., Noon-5:00 p.m.
    Tuesday - 9:00 a.m.-11:30 a.m., Noon-5:00 p.m.
    Wednesday – 11:00 a.m.-3:00 p.m., 3:30 p.m.-7:00 p.m.
    Thursday - 9:00 a.m.-11:30 a.m., Noon-5:00 p.m.
    Friday - 9:00 a.m.-11:30 a.m., Noon-5:00 p.m.
    3rd Saturday of the month (Nov & Mar) 10:00 a.m.-1:00 p.m.

Directions/Map

The Rock Falls Resource Center will be closed on the following days:

  • Thursday, November 23-Friday, November 24, 2017 - Thanksgiving
  • Wednesday, December 6, 2017 - Staff Meeting
  • Friday, December 8 - Closing at 1:00 pm - Holiday party
  • Friday, December 22, 2017-Monday, January 1, 2018 - Holiday Break
  • Tuesday, January 9-Wednesday, January 10, 2018 - Staff Training
  • Monday, January 15, 2018 - MLK Day
  • Monday, February 19, 2018 - President's Day
  • Friday, March 30, 2018 - Good Friday
  • Wednesday, May 23, 2018 - Staff Meeting
  • Monday, May 28, 2018 - Memorial Day
  • Wednesday, July 4, 2018 - Independence Day
  • Monday, September 3, 2018 - Labor Day
  • Wednesday, September 5, 2018 - Staff Meeting
Girl Scout Express (Barrington)

200 Applebee Street 
Barrington, Illinois 60010

  • Phone: 1-844-GSNI-4-ME (1-844-476-4463)
  • Hours: 
    Monday - 9:30 a.m.-1:00 p.m., 1:30 p.m.-5:30 p.m.
    Tuesday - 9:30 a.m.-1:00 p.m., 1:30 p.m.-5:30 p.m.
    Wednesday - 9:30 a.m.-5:30 p.m.
    4th Wednesday of each month – 11:00 a.m.-5:30 p.m.
    Thursday - 11:00 a.m.-7:00 p.m.
    Friday - 9:30 a.m.-1:00 p.m., 1:30 p.m.-5:30 p.m.
    2nd and 4th Saturday of the month (Oct-May, except December 22 & May 26)  - 9:30 a.m.-2:30 p.m.

  • Directions/Map

The Barrington Store will be closed on the following days:

  • Thursday, November 23-Friday, November 24, 2017 - Thanksgiving
  • Wednesday, December 6, 2017 - Staff Meeting
  • Friday, December 15 - Closing at noon - Holiday party
  • Friday, December 22, 2017-Monday, January 1, 2018 - Holiday Break
  • Tuesday, January 9-Wednesday, January 10, 2018 - Staff Training
  • Monday, January 15, 2018 - MLK Day
  • Monday, February 19, 2018 - President's Day
  • Friday, March 30, 2018 - Good Friday
  • Wednesday, May 23, 2018 - Staff Meeting
  • Monday, May 28, 2018 - Memorial Day
  • Wednesday, July 4, 2018 - Independence Day
  • Monday, September 3, 2018 - Labor Day
  • Wednesday, September 5, 2018 - Staff Meeting
Inclement Weather Policy

In the case of inclement weather, GSNI service centers/stores will be closed or have a delayed start if the school district associated with the service center is closed or delayed for weather related reasons (e.g. snow, cold).

This does mean that it is possible for one or more service center(s) to be closed while others remain open.

This Service Center/ Store will be closed/delayed: If this school district is closed/delayed due to weather related reasons:
Elgin Service Center/Store Central CUSD 301 (Burlington)
Freeport Service Center/Store Freeport School District 145
Rockford Service Center/Store Rockford Public Schools 205
Sugar Grove Service Center/Store Kaneland Community Unit School District 302
Rock Falls Service Center/Store Sterling School 5, East Coloma-Nelson 20, Rock Falls Elementary 13, Montmorency School District 145, and Rock Falls Township High School 301
Girl Scout Express Store (Barrington) Barrington 220 School District

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GSNI’s Camps

Camp Dean

46W253 Camp Dean Rd
Big Rock, IL 60511

Book a visit!

Maps/Directions

Camp Far Horizons

9702 S Lost Horizons Rd
Hanover, IL 61041

Book a visit!

Maps/Directions

Camp McCormick

9995 N Girl Scout Rd
Stillman Valley, IL 61084

Book a visit!

Maps/Directions

Mary Ann Beebe Center

17501 Streit Rd
Harvard, IL 60033

Book a visit!

Maps/Directions

Rockford Program Center

7194 Vandiver Rd
Cherry Valley, IL 61112

Book a visit!


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Council Holidays

All GSNI properties are closed on the following days:

  • Thursday, November 23-Friday, November 24, 2017 - Thanksgiving
  • Wednesday, December 6, 2017 - Staff Meeting
  • Friday, December 8, 2017 - Sugar Grove, Rock Falls, and Freeport - closing at 1:00 p.m. - Holiday Party
  • Friday, December 15, 2017 - Rockford and Elgin - closing at 1:00 p.m., Barrington closing at noon - Holiday Party
  • Friday, December 22, 2017-Monday, January 1, 2018 - Holiday Break
  • Tuesday, January 9-Wednesday, January 10, 2018 - Staff Training
  • Monday, January 15, 2018 - MLK Day
  • Monday, February 19, 2018 - President's Day
  • Friday, March 30, 2018 - Good Friday
  • Wednesday, May 23, 2018 - Staff Meeting
  • Monday, May 28, 2018 - Memorial Day
  • Wednesday, July 4, 2018 - Independence Day
  • Monday, September 3, 2018 - Labor Day
  • Wednesday, September 5, 2018 - Staff Meeting