Renew

Keep her engaged and inspired in challenging times

You are more than a girl.
You’re a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)^™powerhouse!

We believe there’s no such thing as too much. That there’s no excuse for making excuses. Our strength doesn’t come from how much we can lift but from how often we can lift ourselves back up. And this is the perfect place to do just that—a place where “Can I?” quickly turns into “I will!,” and there is no challenge we can’t overcome together. Because we are everyday optimists. Adventure-seekers. Self-starters. Problem-solvers. Change-makers. We are girls, troop leaders, mentors, advocates, parents, and Girl Scouts. We are G.I.R.L.s. And we can’t stop, won’t stop.

GSNI's Renewal Campaign

GSNI is excited for you to join us for another great year in Girl Scouting! The adventures your Girl Scout and you can have are endless next year! Click on the link below to log into your Member Profile to renew all Girl Scout membership in your household. Or check in with your Girl Scout leader to use your Cookie Dough or Adventure Allowance e-code to renew.

If you have any questions, please contact Customer Care at customercare@girlscoutsni.org.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
Check your member profile to make sure you’re listed as a volunteer in the troop.
Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
If your background check has expired, you may lose access until it is up-to-date.

Contact GSNI's Customer Care at (844) 476-4463 for more assistance.

FAQs about Renewal

Q: How do I renew my Girl Scout's membership?

A: Visit www.girlscoutsni.org. Click on the MY GS button and log into your MY GS Member Profile.

Q: Can I pay for my own membership renewal ?

A: Yes! Feel free to pay for your and/or your Girl Scout’s renewed 2021 membership. When you check out online, choose to pay by credit card. Thank you for your gift to us!

Q: Can my Girl Scout decide to use her GSNI Voucher to renew her Girl Scout membership?

A: Yes! Your Girl Scout can use any GSNI Voucher to renew her membership. Parents should check with their troop leader on this process.

Q: What is a GSNI Voucher?

A: GSNI Vouchers are Cashew Cash, Cookie Dough, S’more Dough, and 2020 Adventure Allowance e-codes.

Q: If my Girl Scout does not use her GSNI Voucher to renew her membership, how can she use it before it expires?

A: All GSNI Vouchers listed above can be used in any GSNI store. Cookie Dough, Cashew Cash, and S’more Dough expire April 1, 2021 and can be used for upcoming GSNI events. Adventure Allowance expires September 1, 2020, and can only be used at a GSNI store.

Q: Can a troop leader ask GSNI for all their girls’ Adventure Allowance (a GSNI Voucher) to be used for membership renewal?

A: No. Adventure Allowance was an individual incentive for renewing a Girl Scout membership before June 30, 2019. For the troop leader to use their girls’ Adventure Allowance, the parent of each girl must give the troop leader their girl’s code after the troop has decided to pay for a program or event using Adventure Allowance as payment.

Hiking Today. Trailblazing Tomorrow. Become a Girl Scout. Join Now

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